Xiaomi camera cannot connect to mobile network [Solved]

Xiaomi camera cannot connect to 4G outside

A very common problem for Xiaomi home surveillance cameras is that it can connect to the home WiFi, but once outside, the user cannot connect.

Basically, a typical scenario is that a user cannot view his camera through mobile data (it gets stuck at connecting 5%, 10% or even 25%).

Why am I not able to connect to the Xiaomi camera when I’m outside? (Solved!)

Recently I faced the same problem, which was quite annoying. The main purpose of a home surveillance camera is to view the camera when outside, there is no point in connecting only when I am at home!

The solution can be summarized in the following steps:

  1. Unpair the camera from the Mi Home App
  2. Uninstall the Mi Home App
  3. Reinstall the Mi Home App
  4. Select server location to be Mainland China.
  5. Pair the camera (manually or through Bluetooth) in the Mi Home App.

And it works! Note that there may still be a 5 to 10 second time lag in connecting the camera through 3G, or 4G cellular data networks outside.

And this solves the problem of “Xiaomi camera cannot connect outside local WiFi network”.


If after trying various methods, the Xiaomi camera still cannot connect, then perhaps it is time to try other brands of home cameras. There are multiple other home camera brands that are low-cost and high quality, such as the Kasa Indoor Pan/Tilt Smart Security Camera (rated highly by over 20,000 buyers on Amazon).

Kasa Indoor Pan/Tilt Smart Security Camera, 1080p HD Dog Camera 2.4GHz with Night Vision


Note that readers may want to read about Fake Micro SD Card! Do purchase your Micro SD Card for home camera from a reputable seller, as a very high percentage of SD cards online are fake.


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Author: mathtuition88

Math and Education Blog

4 thoughts on “Xiaomi camera cannot connect to mobile network [Solved]”

    1. Not working even after switching to chinese mainland on the mobile app and repair the camera. Whenever the phone/mobile app is on a different network than the mi camera then the camera can’t be viewed from the app. This issue only surface about a week ago.

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