HDB Low Water Pressure: Phone Hotline

For those living near the top floor of HDB blocks, you may experience low water pressure since the water tanks are typically built at the rooftop of HDB flats.

The pressure exerted by a column of liquid of height h and density ρ is given by the hydrostatic pressure equation $\displaystyle\boxed{p=\rho gh},$ where g is the gravitational acceleration.

(Wikipedia)

By this equation, you can understand why those at the top floors experience low water pressure, due to the low height h (from the water tank). There is probably a need for a pump to increase the pressure. For low floors, it is typically ok, the natural pressure should be enough to make the water flow fast.

Water Pressure Low Hotline: 1800-CALL-PUB

The number you should call when experiencing low water pressure for HDB flats is:

1800-CALL-PUB
(1800-2255-782)

My Experience with Low Water Supply

I experienced unbelievably quick action by PUB on Chinese New Year, around 9pm. I called the PUB hotline due to very low water pressure (insufficient for even bathing). Mentally, I was prepared that probably they could only fix it the next working day (which is 2 days later).

To my amazement, a repairman arrived 15-20 minutes later, and proceeded to fix the water tank. The water pressure was back to normal in just half an hour from the time I dialed the hotline. I was quite impressed by the high efficiency.

I am not sure what caused the problem in the first place though. This problem of low water pressure has been reported by Channel News Asia.

HDB Low Water Pressure What To Do

Firstly, you should check with neighbors on the same floor whether they experience the problem of low water pressure. This is to confirm whether the problem is with the water tank pump/pipes, or an isolated problem only pertaining to your unit.

If your neighbors also experience low water pressure, then most likely it is a problem pertaining to the water tank pump/pipes. You should dial the PUB hotline (1800-2255-782) and inform them of the low water pressure. They will liaise with the Town Council and send a technician to investigate. (The service is free of charge.)

If the situation still does not improve, you may wish to purchase this “Wind Storm” High Pressure Shower Head. Basically, it turns a low pressure stream of water into a high pressure spray of water, to the extent that you can feel a “wind” blowing. It also saves water so it will pay for itself in the long run (by reducing your water bills).

URL: https://qoo.tn/BpGvgR/Q100000595